Privacy policy.

Effective Date: 12/13/2024

Lively Ledger LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information we collect

Information you provide
We collect personal information you voluntarily provide when you:

  • Sign up for services or inquire about our offerings.

  • Submit forms, emails, or other communication.

  • Provide financial documents or sensitive data needed for bookkeeping.

Examples of personal information include:

  • Name, email address, phone number, and business information.

  • Financial records, transaction history, or tax details (if required for services).

Automatically collected information
When you visit our website, we may collect certain information automatically, such as:

  • Your IP address, browser type, and operating system.

  • Pages viewed, time spent on the site, and referring URLs.

  • Cookies or similar tracking technologies (see Section 6).

2. How we use your information

We use your information for purposes such as:

  • Delivering our bookkeeping services.

  • Responding to inquiries and providing customer support.

  • Improving our website functionality and user experience.

  • Sending updates, invoices, or important service notifications.

  • Complying with legal or regulatory requirements.

3. How we share your information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service providers
We may share data with trusted third parties to perform functions such as payment processing, cloud storage, or customer support. These providers are obligated to protect your information.

Legal requirements
We may disclose information to comply with legal obligations, enforce our policies, or protect our rights or the safety of others.

Business transfers
If our company undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Data security

We implement industry-standard security measures to safeguard your data, including:

  • Secure transmission of sensitive data using encryption.

  • Limited access to personal information to authorized personnel only.

  • Regular monitoring of our systems to detect vulnerabilities.

While we take reasonable precautions, no system is completely secure. We cannot guarantee the absolute security of your data.

5. Data retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.

  • Comply with legal, regulatory, or tax requirements.

After this period, we securely delete or anonymize your data.

6. Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

  • Essential Cookies: Necessary for the website to function properly.

  • Analytics Cookies: Help us understand site usage and improve performance.

You can manage your cookie preferences through your browser settings.

7. Your privacy rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal information.

  • Correct inaccurate or incomplete information.

  • Request the deletion of your data (subject to legal or contractual obligations).

  • Opt-out of receiving marketing communications.

To exercise your rights, contact us at frank@livelyledger.com.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Children's privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Lively Ledger LLC
Lincolnton, NC
Email: frank@livelyledger.com